By using this website and/or mobile application or by providing
personally identifiable information to Zeal IO Ltd., you consent to
the collection and use of the information as described in this
privacy policy. The purpose of this privacy policy is to provide you
with clear and understandable information about Zeal Rewards’
privacy practices.
We treat your information very carefully and we have written this
document to help you understand what information we collect, who
has access to it and for what purposes.
Zeal Rewards gathers information from you to help us manage our
relationship with you. The information we gather may include:
contact details, such as your user name, email address, telephone
number, your company, and your title,
if you contact us by email we may keep a record of your contact
information and correspondence, including any information that you
provide to us in your message,
information you provide to us to receive technical assistance or
during customer service interactions,
shipping, billing, and payment information,
your transaction history,
information about other people that you may provide to us with any
program or services,
information about your computer or device, including browser type
and settings, IP address, and traffic data relating to your Internet
connection,
product performance data and information about how you use our
products and services, and
aggregated data or other information that does not specifically
identify you, such as actions taken on our websites.
We may combine information about you that we receive from third parties with the information we have gathered to improve the quality of our product and service offerings and to tailor our communications with you. If, at any time, you do not want to be contacted in this manner you may unsubscribe as indicated in this privacy policy or in the communications themselves.
Our servers automatically record log data that your browser sends when you visit our website. Log data may include information such as your IP address, browser type or the domain from which you are visiting, the web pages you visit, and the search terms you use. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. Except as described in this privacy policy, we do not use this information to identify you personally. We use it to monitor use of our websites and of our service, and for the technical administration of the websites.
Zeal IO Ltd. will not share your personally identifiable information with third parties, except as provided in this privacy policy.
Zeal IO Ltd. maintains a number of websites globally. Information volunteered or collected on Zeal IO Ltd. websites may be delivered or transferred electronically to our servers in another country. We protect your personally identifiable information by following the procedures outlined in the “How we protect your information — Security” section of this privacy policy.
We may also share personally identifiable information with business partners, authorized third-party agents, contractors, distributors and resellers for the purposes described in this privacy policy. Additionally, if you purchase a product through a partner, distributor, or reseller, that party may provide you with information about related products and services that may be of interest to you, in accordance with that partner, distributor, or reseller’s privacy notice.
We may engage business partners, service vendors, authorized third-party agents, or contractors who may utilize your personally identifiable information on our behalf for the purposes described in this privacy policy. We will share your personally identifiable information with these third parties, but only pursuant to binding contractual obligations requiring such third parties to maintain the confidentiality of your data. We maintain a Subprocessor List of the third party service providers whose infrastructure we use to deliver portions of the Zeal IO Ltd. Incapsula services.
The information you provide to us about your interest in our products may be pseudonymized and shared with third parties, where allowable, to provide more relevant advertising of Zeal IO Ltd. products and services. If you receive Zeal IO Ltd. advertising on a third party website and you click on our product or service advertising, we will know the domain you come from. We do not track your other activities on that website.
Zeal IO Ltd. cooperates with governments, regulators, and law enforcement officials to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including subpoenas and court orders); to protect the property and rights of Zeal IO Ltd. or a third party; the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.
Zeal IO Ltd. may decide to sell, merge or otherwise reorganize its businesses. Such transactions may involve, in accordance with applicable law, the disclosure of personal information to prospective or actual purchasers. In those case, Zeal IO Ltd. seeks and obtains appropriate protection for personal information.
Zeal IO Ltd. works hard to safeguard the confidentiality of your personally identifiable information. We employ security measures to protect your information from unauthorized access. Those measures include: • the use of endpoint protection software, encryption, and monitoring of our systems and data centers to ensure that they comply with our security policies, • controlled access to our facilities and secure destruction of media containing your information, and • training and awareness programs on security and privacy to ensure employees understand the importance of and how to protect your information. Additionally, all our employees have agreed to observe your privacy and confidentiality rights.
Personal data will be maintained only as necessary to satisfy the reasons for which it was collected. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Like many websites, we also use “cookies” and similar technology to, for example, collect additional website usage data and to improve our websites and service. A cookie is a small data file that we transfer to your computer’s hard disk. Some cookies may collect personal data in order to perform their intended functions. For example, in order to enable live chat assistance across multiple Zeal IO Ltd. pages, a cookie may collect and store your name and chat history for the session. Zeal IO Ltd. may use both session cookies and persistent cookies to better understand how you interact with our websites and our service, to monitor aggregate usage by our users and web traffic routing on our websites, and to improve our websites and services. Authorized third parties may also place their own cookies on our websites, and may collect personal information. For more information about how we use cookies and the cookies you are consenting to use by visiting our website, review our Cookie Policy .
Zeal IO Ltd.’s business is not focused on, nor do we knowingly collect information from children under the age of 13. If a parent or guardian becomes aware that his or her child under 13 has provided us with personally identifiable information, he or she should contact us at hello@zeal-app.com . If we become aware that a child under 13 has provided us with personally identifiable information, we will remove that information.
Our websites contain links to third party websites. The fact that we link to a third party website is not an endorsement, authorization, or representation of our affiliation with that third party. We do not exercise control over third party websites. When you leave Zeal IO Ltd. web properties, these other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. This privacy policy addresses the use and disclosure of personal information that we collect from you through Zeal IO Ltd. web properties or that you otherwise provide to Zeal IO Ltd.. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the third party websites you visit.
We provide an opt-out choice for most types of communication,
such as updates from us regarding new services and product
releases. You may opt out from the use of your personal
information for those non-required communications. Your opt-out
choice may be exercised by clicking on the link provided in the
emails you receive or by sending an unsubscribe request
to hello@zeal-app.com .
Users cannot opt out of certain communications that are necessary
for the service(s) provided to the user. For example, we may use
your email address to confirm your opening of an account, to send
you notice of payments, to send you information about changes to
our products and services, to provide those products or services,
and to send notices and other disclosures as required by law. We
may also communicate by phone to resolve customer complaints or
investigate suspicious transactions.
Please help us keep the personal data you have shared accurate
and up to date. For further information on how to do this and how
to exercise data subject rights, please visit our Data Subject
Requests page. You may also make these updates yourself online
as a registered user via our customer or partner portals.
Changes to this privacy policy
We reserve the right to revise or modify this privacy policy. If this
happens, we will post the updated privacy policy with the effective
date of the changes and obtain consent where necessary.
Last updated: October 15, 2018
Effective date: October 26, 2018.